Windows Server System Engineer Specialist

Job Family
Information Technology
Career Stream
IT Operations
Leadership Pipeline
Manage Self: Professional

Job Purpose
To offer specialized technical knowledge and assistance for Nedbank's Windows Server Environment. This role involves the design, implementation, maintenance, and enhancement of Windows Server environments within the organization. The objective is to ensure the stability, security, and performance of these systems, which include physical, virtual on-premises, and virtual cloud servers. The aim is to facilitate the efficient and effective operation of the organization's Server infrastructure.

Job Responsibilities

• Contribute to a culture of transformation by engaging in Nedbank culture-building initiatives, business strategies, and CSI.
• Keep updated with advancements in the area of expertise, ensuring ongoing personal and professional development.
• Comprehend and embody the Nedbank vision and values, setting an example for others.
• Conduct Server Health Checks.
• Execute Monitoring and Logging using Dynatrace and Grafana.
• Optimize existing systems.
• Ensure that acceptance criteria are met prior to provisioning any new servers into the environment.
• Regularly evaluate existing processes to identify opportunities for improvement or enhancement, thereby adding value to Nedbank.
• Engage in project planning, implementation, and ensure end-to-end delivery.
• Execute scripting and enhance automation.
• Handle SCCM packaging, scripting, and patching.
• Collaborate with the VMware team.
• Ensure preparedness during disaster recovery (DR) by delivering sustainable solutions for each incident through root cause and trend analysis.
• Implement Infrastructure as Code (IaC) using Chef and Terraform.
• Advance containerization and orchestration capabilities.
• Adhere to SDLC Best Practices.
• Conduct Vulnerability Management tasks.
• Perform OS upgrades.
• Manage server migrations.
• Investigate Active Directory (AD) / DNS issues.
• Configure SQL Server.
• Execute thorough Windows Server troubleshooting and fault identification.
• Configure and resolve issues within Microsoft Clustered environments.
• Ensure all documentation remains current and relevant.
• Promote knowledge management, continuity, and team success by actively participating in a diverse team and sharing insights, upskilling, and mentoring junior staff.

People Specification

• Extensive knowledge of Windows Server OS
• Familiarity with SQL
• Experience with Azure and/or AWS
• Proficiency in scripting and automation

Essential Qualifications - NQF Level
Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• Over 10 years in an IT environment
• 5+ years of experience in Windows Server/System Engineering
• Windows Server experience and certification
• Azure and/or AWS experience and certification
• Scripting and automation skills

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business acumen
• Understanding of business principles
• Familiarity with business terms and definitions
• Communication strategies
• Data analysis
• Governance, risk, and controls
• Awareness of industry trends
• Proficiency in Microsoft Office
• Principles of financial management
• Principles of project management
• Knowledge of relevant software and systems
• Research methodology
• Decision-making processes
• Business writing skills
• Understanding of relevant regulatory, compliance, and risk legislation
• Cluster-specific operational knowledge
• Information technology concepts
• System Development Life Cycle (SDLC)
• IT risk and security principles
• ITIL knowledge
• Familiarity with a single operating system
• Application systems
• Computer hardware and software
• Domain-relevant specific technology
• System engineering concepts
• Domain-specific utilities

Behavioural Competencies

• Decision making
• Influencing skills
• Innovation
• Partnership building
• Compelling communication
• Results orientation

Technical/Professional Knowledge and Skills

For inquiries, please reach out to the Nedbank Recruiting Team at +27 860 555 566.