Senior Client Analyst

Career Stream
Strategic

Job Purpose
We are seeking a highly analytical and strategically oriented Senior Client Analyst with significant expertise in data analytics, business intelligence, and the development of client insights within Corporate and Investment Banking (CIB) settings. This individual excels at converting intricate data into actionable insights and communicates effectively at all levels of the organization, including with senior executives. They are noted for their exceptional stakeholder engagement, problem-solving skills, and the ability to transition smoothly into high-profile analytical positions.

Job Responsibilities

• Provide sophisticated analytical support to the client analytics team.
• Ensure the maintenance of precise, dependable, and well-regulated analytics datasets and business intelligence models that facilitate quick and assured decision-making.
• Generate predictive insights regarding client behavior that guide coverage, pricing, and portfolio focus.
• Create executive-ready dashboards, reports, data models, and narratives that translate analytics into clear recommendations and measurable outcomes.
• Develop comprehensive presentations to convey findings and recommendations to stakeholders.
• Effectively communicate insights back to senior stakeholders through data storytelling.
• Serve as the main point of contact for inquiries related to CIB client data.
• Assist in tracking strategic programs and business drivers.
• Conduct ongoing research to formulate innovative solutions and enhance existing methodologies for analyzing risk and returns on portfolios.
• Remain informed about the latest trends in financial markets, data, business intelligence models, and techniques.
• Foster strong relationships with both internal and external stakeholders.
• Mentor and guide junior analysts.

Analytical & Technical Skills:

• Proficient in advanced data modeling and analytical techniques (SQL, Python, Power BI, Excel).
• Strong background in predictive modeling and machine learning.
• Expertise in creating executive-level dashboards and visual representations.
• Ability to simplify complex datasets and convert them into actionable business insights.
• Knowledge of data governance, data quality management, and multi-source data integration.

Communication & Influence:

• Effective communicator across all levels, from frontline staff to senior management and Exco.
• Skilled in data storytelling, transforming analytical findings into engaging narratives.
• Strong presentation capabilities with the ability to influence decision-making processes.
• Proficient in managing expectations of senior stakeholders while driving clarity.

Leadership & Business Skills:

• Strong problem-solving capabilities and structured thinking.
• Experience in supporting strategic programs and tracking business performance.
• Collaborative mindset with a proven track record of working cross-functionally.
• Capable of seamlessly stepping into higher-responsibility positions.
• Experience in mentoring and developing team members.

Preferred Qualification

• Postgraduate degree in Statistics, Mathematics, Finance, Economics, or Computer Science.

Professional Knowledge

• Familiarity with business and financial terminology, definitions, and calculations.
• Understanding of capacity planning and project management.
• Knowledge of change management practices.
• Communication strategies.
• Principles of financial and management accounting.
• Governance, risk, and controls frameworks.
• Project management principles.
• Strategic planning methodologies.
• Professional business writing and executive presentation skills.
• Business acumen with a strong ability to convey narratives effectively.

Minimum Experience Level

• More than 5 years of experience in data analytics, preferably within financial services or CIB.
• Demonstrated ability to thrive in high-pressure, fast-paced environments.
• Extensive experience with business intelligence tools, predictive analytics, and business performance insights.
• Proficient in employing machine learning techniques, along with Co-pilot (or similar AI analytics).

Technical / Professional Knowledge

• Business administration and management.
• Change management practices.
• Client service management principles.
• Understanding consumer behavior.
• Diversity management strategies.
• Principles of Financial Accounting.
• Governance, Risk, and Controls frameworks.
• Operations planning methodologies.
• Principles of project management.
• Strategic planning techniques.

Behavioral Competencies

• Aligning Performance for Success
• Building Partnerships
• Decision Making
• Business Acumen
• Guiding Team Success
• Building Partnerships
• Planning and Organizing

For inquiries, please reach out to the Nedbank Recruiting Team at +27 860 555 566.