Regional Manager: CBC

Job Req
144058
Closing Date
11 February 2026
Location
Sandton
Leadership Pipeline
Manage Managers
FAIS Affected
FAIS Affected - Yes

Job Purpose
To offer leadership, oversee sales and service operations, manage risk, expand market share, and provide a cohesive customer experience by executing comprehensive strategic objectives, while taking charge of the Nedbank brand.

Job Responsibilities

• Ensure the delivery of results at both individual and departmental levels.
• Formulate and oversee the area budget by managing expenses carefully and aligning with strategic business needs.
• Provide exceptional client service and comply with Nedbank's expectations and standards.
• Guarantee that all necessary projects, processes, and systems are launched, completed, and implemented promptly.
• Promote and track the execution of the RBB strategy through effective communication, observations, and assessments for understanding.
• Propel and assess sales performance (acquisition, cross-sell, and upsell) against established targets for all client categories.
• Achieve revenue growth (i.e., Net Interest Revenue [NIR] and Net Interest Income [NII]) by acquiring new clients and unlocking strategic opportunities.
• Foster active and successful expansion of Nedbank's market share among both existing and new clients by driving sales team objectives.
• Enhance Nedbank's market reputation and visibility by exemplifying the brand essence and aligning the customer experience with the brand's promise.
• Support direct reports in formulating sales strategies by providing necessary information, clarifying target attainment strategies, resource planning, professional guidance, and strategic input.
• Deliver exemplary service to meet client expectations through effective contact management.
• Oversee and manage expectations from clients, service providers, partners, and stakeholders.
• Ensure a cohesive and integrated customer experience across the Consumer and RBB segments by leading the team.
• Cultivate trust and respect among department members, direct reports, and managers.
• Establish relationships with all relevant stakeholders by providing support and sharing knowledge and information.
• Ensure clear communication and relationship networks through leadership engagement and ensuring understanding.
• Monitor client satisfaction by analyzing client experience results using various tools and metrics, taking necessary actions accordingly.
• Implement the RBB strategy through active managerial involvement and developing an operational/tactical plan.
• Ensure that RBB goals and plans are approved, accepted, and successfully executed.
• Leverage and influence the matrix leadership structure.
• Ensure effective risk management by overseeing compliance with policies, procedures, and relevant regulatory frameworks, taking corrective actions as needed.
• Foster a sustainable business by managing credit, operational, and regulatory risks.
• Adhere to standards, policies, and regulatory requirements related to the function.
• Manage resources and work allocation by optimizing resources, managing workflow, and enhancing productivity.
• Ensure timely and quality decision-making, improving team/department performance through consistent corrective measures.
• Develop a high-performance sales and service culture.
• Leverage synergies and growth possibilities.
• Maximize efficiency and embed the right values.
• Oversee the performance of direct reports and hold them accountable for their own team's performance.
• Identify developmental needs by evaluating personal performance and behaviors through formal and informal feedback.
• Maintain a capable, high-performing team by recognizing a talent pool.
• Enhance the depth of skills and knowledge within the team of managers.

Essential Qualifications - NQF Level
Advanced Diplomas/National 1st Degrees

Preferred Qualification
Honours Degree (NQF 8), Relevant industry-specific qualification in Finance or Sales

Minimum Experience Level
At least 6 - 8 years of experience in the Banking or Financial Services sector, with a minimum of 6 years in a leadership role, including at least 5 years in team management.

Technical / Professional Knowledge
Strategic planning
Budgeting
Financial Accounting Principles
Business principles
Communication Strategies
Financial Acumen
Business writing skills
Capacity planning
Relevant regulatory knowledge
Governance, Risk and Controls

Behavioural Competencies
Aligning and Executing Sales Strategy
Motivating the Sales Team
Driving for results
Decision-Making
Planning and Organizing
Building the Sales Team
Driving Successful Customer Engagements
Coaching

Please reach out to the Nedbank Recruiting Team at +27 860 555 566.