People Delivery Specialist

Job Details

Closing Date: 2026/02/11

Reference Number: SHO260204-5

Job Title: People Delivery Specialist

Job Type: Permanent

Location - Country: South Africa

Location - Province: KwaZulu-Natal

Location - Town or City: Pinetown

Purpose of the Job
We are looking for a People Delivery Specialist to become a part of our Transpharm Western Cape team. In this position, you will collaborate closely with our People team and business leaders to ensure the effective and efficient implementation of People practices within the Transpharm Western Cape branch. Your role will be crucial in promoting the People agenda and aiding our strategic and operational goals for the division.
Our Group and all affiliated companies are dedicated to fostering, embracing, and maintaining a diverse workplace that appreciates the unique talents, perspectives, backgrounds, and skills that enhance our organization. A place where everyone is valued and feels included.

Job Advert Details

Job Category: Human Resources

Job Objectives

Employee Centric Delivery

• Contributing to the People strategy for the Division and specific region while ensuring the execution of effective implementation plans.
• Leading People operational planning as a component of the divisional and regional operational strategies.
• Implementing the Divisional People Roadmap.
• Providing comprehensive People services and solutions to the business, including the facilitation and resolution of industrial relations issues.
• Advising and mentoring the team on People practices, policies, and procedures, as well as managing escalations from within the region. Keeping updated on new developments within the People team to guarantee that the region is informed and aligned with People services and solution offerings.
• Partnering with the broader People team to facilitate the delivery of services and solutions.
• Leading the execution of People projects and/or new People initiatives within the division, encompassing all employee enablement and optimization endeavors.
• Analyzing workforce capability and capacity needs, and developing the workforce plan and structural requirements for the business.
• In coordination with the Divisional People Partner and Recruitment Consultant, overseeing the sourcing, recruitment, and onboarding processes for the region (in alignment with the People Solutions and Services Teams).
• Alongside the Divisional People Partner and in collaboration with People Solutions and Services Teams, managing and tracking career management and succession planning for the Region (Workplace Skills Plan).
• Overseeing the regional implementation of talent management strategies (including performance management, learning, and development) along with associated budgeting and administrative tasks.
• Analyzing People data and trends within the region to identify issues and offer insights for effective solutions in collaboration with the People team.
• Offering guidance and People advisory services to leadership within the region, aligning change priorities and agendas with People and regional objectives and timelines.
• Providing comprehensive People support to the region by executing the entire People value chain and employee life cycle.
• Assisting the Region with various workforce management, scheduling, time and attendance, as well as other People wellness and health and safety initiatives to ensure the overall well-being and operational efficiency of the region.

People (Self, Team & Organization)

• Facilitating a range of People activities, operations, and administration within the region to enable optimal productivity and engagement.
• Overseeing employee engagement initiatives within the region.
• Managing employee wellness initiatives for the business region.
• Collaborating on People solutions with the region to ensure alignment with individual, team, and organizational goals.

Financial, Reporting & BI

• Preparing the regional People budget as input for the business operational budget or the People Partner budget within the People structures.
• Overseeing People-related costs and ensuring financial compliance as necessary for the region.
• Taking responsibility for all People-related data and system inputs for the region, including the accuracy of organizational structures, reporting lines, locations, and other People data attributes.
• Promoting the use of data to enhance People-related decision-making and sharing both traditional People metrics and new insights with the region.

Governance & Compliance

• Ensuring compliance with People governance structures, policies, processes, frameworks, and procedures for the region.
• Implementing People governance, structures, policies, processes, procedures, and frameworks within the region.
• Identifying and mitigating key People risks for the region in collaboration with Operations teams.
• Being accountable for the delivery of a regional People Risk Plan.

Future-Fit

• Overseeing the execution of change initiatives to foster the acceptance of change.
• Identifying relevant technology needs for the People function in the region to facilitate a seamless employee experience.
• Managing opportunities for ongoing improvement in regional People processes alongside the Divisional People Partner, People Solutions, and Services team.

Qualifications

Essential

• Grade 12
• Degree in Human Resources or equivalent

Experience

Essential

• A minimum of 2 years in an HR administrative or HR Assistant role, with exposure to various components of the HR employee lifecycle—delivering HR administration, HR support, and Assistant HR service delivery functions or a similar role.

Desirable

• Experience in the FMCG, retail sector, or a related field.

Knowledge and Skills

Essential

• Familiarity with business, HR processes, and organizational procedures.
• Knowledge of and experience with systems, along with intermediate proficiency in MS Office 365, Excel, Word, and Outlook.
• Must be well-organized and possess exceptional time-management abilities.
• Capacity for strategic, critical, and analytical thinking.
• Dependability and the ability to inspire trust.
• Results-oriented with a strong work ethic to achieve objectives.
• Excellent communication skills, effective at all levels of management in the company.
• Persuasive, with the ability to influence others.

Desirable

• Experience with SAP systems and WFM (Workforce Management System).