Job Description
It's enjoyable to be part of a company where individuals genuinely BELIEVE in their work! The objective is to provide comprehensive occupational and primary healthcare services within the retail setting, ensuring the health of employees, continuity of operations, and full adherence to occupational health and safety regulations. The position involves executing employee wellness programs, managing occupational health risks, and delivering professional medical guidance and support to management and HR.
Minimum Requirements:
- Degree or Diploma in Occupational Health Nursing or Occupational Health Practice
- Advanced Occupational Health and Safety Act (OHSAct) Certificate (NOSA)
- Active registration with the South African Nursing Council (SANC) or an equivalent professional body as an Occupational Health Practitioner
- A minimum of 3 years of experience in an occupational health nursing role, preferably in a retail or high-volume operational setting
- Solid understanding of the Occupational Health and Safety Act, COIDA, and pertinent labor legislation
- Experience in health surveillance, IOD case management, and wellness initiatives
- Proficient in computer skills with experience in medical reporting
- Valid driver’s license
- Readiness and capability to travel extensively to all stores in the region
- Availability outside of regular office hours for emergencies or critical incidents
Competencies:
- Self-motivated with the capacity to work independently and inspire others
- Strong planning and organizational abilities, effectively managing one’s schedule across multiple sites
- Exceptional communication skills across all organizational levels
- Strong analytical and problem-solving capabilities
- High degree of professionalism, discretion, and ethical behavior
- Ability to effectively engage with diverse stakeholders in a fast-paced retail environment
Key Responsibilities:
Occupational Health and Clinical Services
- Deliver professional occupational and primary healthcare services to employees throughout the support office and stores
- Perform medical evaluations, including pre-employment, periodic, return-to-work, incapacity, and exit medicals in accordance with legislative and company standards
- Implement and oversee medical surveillance programs based on employees' risk exposure
- Validate and manage employee sick leave in line with company policies and legislation
- Address work-related clinical issues, including incapacity, disability management, and fitness-for-work evaluations
- Facilitate and coordinate Executive Medicals with pertinent service providers
Employee Wellness and Support
- Implement and manage employee wellness initiatives and health promotion programs organized by the company
- Facilitate and oversee Employee Assistance Programs (EAPs), including referrals and follow-ups
- Provide initial counseling and coordinate additional trauma counseling as necessary
- Manage trauma, injuries, and injury-on-duty (IOD) cases, including assessments, referrals, and monitoring recovery and return to work
- Conduct hospital visits for injured or ill employees and offer ongoing support and guidance
Advisory and Stakeholder Engagement
- Advise management and HR on matters related to occupational health, including medical programs, interventions, and reasonable accommodations
- Offer guidance to HR and management regarding salary continuation, disability applications, and disability reviews
- Assist management with advice on employee interdepartmental transfers from a medical and occupational health perspective
- Refer employees to appropriate multidisciplinary teams and external healthcare providers as needed
Legislative Compliance and Reporting
- Monitor and ensure adherence to Occupational Health and Safety legislation, COIDA, and other relevant statutory requirements
- Facilitate and manage IOD claims between the region and COID Support, ensuring accurate documentation and timely submissions
- Maintain precise, confidential, and legally compliant medical and occupational health records
- Participate in audits, inspections, and health and safety committee meetings as required
Operational Support
- Coordinate and manage the distribution and availability of first aid supplies throughout the region
- Conduct regular site visits to stores in the region to assess occupational health risks and offer support
- Compile reports and provide insights on occupational health trends, risks, and interventions to management
Closing Date: 13 February 2026
If you thrive in a rapidly growing environment and enjoy collaborating with motivated, enthusiastic high achievers, you’ll find your career rewarding with us!
Discover who we are At Pick n Pay, we are more than just a retailer; we are a group of dedicated individuals committed to creating an outstanding shopping experience for our customers and a rewarding, vibrant work environment for our employees. Established in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers throughout the African continent. Our reputation is built on our dedication to providing the best quality and value to customers.
Our Mission We serve with passion, creating an excellent workplace, and with our intellect, we establish a superb shopping environment.
Our Values Our values are deeply ingrained in our culture and guide our actions:
- Passion for our Customers: We are dedicated to our customers and advocate for their rights. Their satisfaction is our success.
- Respect and Care: We appreciate and respect one another, valuing diversity and treating each other with kindness and understanding.
- Personal Growth and Opportunity: We encourage personal development and opportunities, empowering employees through learning and advancement.
- Leadership and Innovation: We foster leadership and vision, rewarding innovative thinking. We encourage our employees to be leaders in their roles and to think creatively.
- Honesty and Integrity: We adhere to honesty and integrity, operating with transparency and trustworthiness in all our interactions.
- Community Support: We engage with and support our communities, believing in making a positive impact and giving back.
- Individual Responsibility: We take accountability for our actions and decisions.
- Accountability: We all hold ourselves accountable for fulfilling our commitments to our customers, colleagues, and business.
Why Pick n Pay? At Pick n Pay, our strength lies in our people. We aim to be the employer of choice, attracting and retaining top talent in the industry. We cultivate a work environment that encourages growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Together, let’s shape the future of retail in Africa.
View our career opportunities.
Required Qualifications
Degree