Marketing Officer

It's enjoyable to be part of a company where individuals genuinely BELIEVE in their mission! As the marketing coordinator, you will collaborate closely with the Online Marketing Manager within the Omni-channel marketing team. Your role will involve implementing digital marketing campaigns that align with the business goals for online shopping and scheduled deliveries. Your daily tasks will include coordinating with internal stakeholders across various departments, from inter-departmental marketing teams to category managers and merchandising, to roll out comprehensive digital marketing campaigns across various channels, all aimed at establishing the largest and most successful online grocery business in South Africa.

Minimum Requirements:

• A Bachelor’s degree in marketing or a related discipline is required.
• A minimum of two years of relevant experience in managing digital marketing campaigns.
• Strong proficiency in the MS Office Suite, especially Excel.
• A solid understanding of digital marketing.
• Strong project management capabilities.
• Prior experience in e-commerce and/or retail is highly advantageous.
• Familiarity with CRM tools and Google Analytics is a significant plus.

Competencies:

• Willingness to take guidance while also demonstrating independence and initiative.
• A proactive team player.
• A genuine passion for online/digital marketing.
• Savvy in social media.
• Highly organized with exceptional attention to detail.
• Ability to handle multiple tasks and meet tight deadlines.
• Comfortable working under pressure in a dynamic environment.
• Strong interpersonal and communication skills, with a proven ability to quickly establish productive relationships.
• Proficient in Excel/Google Sheets and the MS Office Suite.

Key Responsibilities:

Campaign Management and Execution:

• Assist in the creation and execution of digital marketing campaigns and content for digital channels, including social media, paid media, website, and email marketing.
• Help manage both current and new email marketing initiatives, focusing on testing to enhance campaign effectiveness.
• Oversee daily updates from the website, including scheduling banners and push notifications, while assisting in maintaining campaign pages.
• Coordinate with internal stakeholders (category managers, merchandisers, and cross-departmental teams) to implement marketing campaigns.
• Brief and coordinate marketing campaigns for PnP Online Shopping.
• Participate in quality checks, copy proofing, and verifying URLs and pricing.
• Prompt category managers for briefs and stock checks and collaborate with merchandising for link checks and creation.
• Assist in the upkeep of the daily trade activity plan.
• Monitor and manage the status and performance of live campaigns, optimizing them as necessary.
• Review, analyze, and compile post-performance reports.

Marketing Strategy Implementation:

• Actively participate as a team member in the Omni Marketing team and Commercial teams to formulate marketing and brand strategies that support business objectives, ranging from customer acquisition to retention.
• Possess knowledge and the ability to apply marketing strategies to marketing tactics.
• Assist in researching, recommending, and developing innovative marketing concepts.
• Aid in developing the marketing activity plan for the website.
• Engage in the creative production process, from developing briefs to guiding marketing campaigns through copy, design, build, testing, and quality control processes.

Closing Date: 9 February 2026

If you thrive in an environment of rapid growth and enjoy working alongside happy, driven over-achievers, you will find a fulfilling career with us!

Discover Who We Are At Pick n Pay, we are more than a retailer; we are a collective of dedicated individuals focused on creating an outstanding shopping experience for our customers and a vibrant, enriching work atmosphere for our employees. Established in 1967, Pick n Pay stands as one of the largest retail chains in South Africa, serving millions of customers throughout the African continent. Our legacy is built on our commitment to delivering the highest quality and value to our customers.

Our Mission We serve with our hearts, creating an exceptional workplace, and with our minds, we establish an excellent shopping experience.

Our Values Our values are deeply ingrained in our culture and guide our actions:

• Passion for Our Customers: We prioritize our customers and advocate for their rights. Their satisfaction is our success.
• Respect and Care: We care for and respect one another, valuing our team's diversity and treating each other with kindness and understanding.
• Personal Growth and Opportunity: We promote personal growth and opportunities, empowering our employees with chances for learning and advancement.
• Leadership and Innovation: We encourage leadership and vision while rewarding innovation, motivating our employees to lead in their roles and think creatively.
• Honesty and Integrity: We uphold honesty and integrity, operating with transparency and trust in all our interactions.
• Community Support: We actively engage in our communities, believing in making a positive difference and giving back.
• Individual Responsibility: We take personal responsibility for our actions and decisions.
• Accountability: We hold ourselves accountable for fulfilling our commitments to our customers, colleagues, and business.

Why Pick n Pay? At Pick n Pay, our strength is our people. We aim to be the employer of choice, attracting and retaining the best talent in the industry. We cultivate a work environment that nurtures growth, celebrates accomplishments, and values individual contributions. Here, your efforts will be meaningful, acknowledged, and rewarded. Experience the joy of being a part of Pick n Pay. Together, let’s shape the future of retail in Africa. View our career opportunities.