Manager SCP (Evergreen)

We are excited to be part of an organization where employees genuinely BELIEVE in the mission! A primary duty of the Supply Chain Planning Manager is to comprehend the organization’s strategic goals and aid in the implementation of operational plans within the planning teams. The Supply Chain Planning Manager will supervise and direct operational planning teams, ensuring that standardized processes, tools, and reports are employed to satisfy planning requirements. This role necessitates a continuous emphasis on boosting sales and minimizing waste in stores while executing initiatives designed to enhance supply chain profitability. Additionally, the Supply Chain Planning Manager must facilitate effective integration and communication with all cross-functional teams and external partners, motivating their teams to engage with and implement sales strategies and trade plans.

Minimum Requirements

• Bachelor’s degree in Logistics / Quantitative Analytics / Operational Research / Industrial Engineering / Applied Mathematics
• At least 2 years’ experience in supply chain planning, including a minimum of 1 year at Pick n Pay
• Proficiency in IT systems and tools utilized for planning, such as SAP ERP, F&R, Analysis, and Power BI
• Knowledge of information technology and automation
• Understanding of economics and market dynamics
• Awareness of cost-to-serve
• Familiarity with commercial strategies and budgeting
• Insight into DC and Store Operations
• Understanding of the division's processes and procedures
• Strong knowledge of the business/system rules used by planning teams
• Experience with collaboration across functions and with stakeholders

Competencies

• Comprehension of the retail value chain and the cost and revenue factors that affect profitability
• Familiarity with Pick n Pay planning principles, KPIs, and their implications for the business
• Exceptional analytical and problem-solving capabilities
• Leadership skills that foster a motivating work environment for teams
• Strong interpersonal and communication abilities

Supply Chain Profitability

• Possess a comprehensive understanding of the cost and revenue aspects of the value chain, along with the Supply Chain Planning team's impact on these factors
• Identify opportunities for cost savings and implement operational adjustments to lower distribution costs without adversely affecting KPIs (waste, availability, sales)
• Recognize and communicate the system, process, report, and resource requirements for teams to support value chain efficiencies and vendor income initiatives
• Establish and sustain trust-based relationships with vendors
• Define and spearhead efficiency initiatives with vendors that yield shared financial benefits

Strategic Sales Planning

• Ensure adherence to promotional and event planning protocols
• Guide teams in formulating sales plans for specific categories
• Collaborate with Commercial to meet planning budgets and objectives
• Inform the Senior Planning Manager of significant variances between sales targets, commercial sales plans, and retail sales forecasts
• Oversee total category planning figures and identify risks (forecast, budgets, orders, receipts, sales)
• Provide insights on promotional and pricing strategies based on category performance and annualization
• Contribute to range planning based on sales, waste, and profitability metrics

Strategic Operational Execution

• Provide counsel and strategic insights to planners regarding the execution of sales plans for specific categories
• Ensure the utilization of standardized planning and reporting tools for precise sales planning and execution
• Confirm that teams recognize when to adjust forecasts and are employing the appropriate tools for accurate modifications
• Monitor overall category KPI performance, identify risks, and uncover and implement opportunities within the team
• Ensure all planners utilize the correct tools and reports to analyze the root causes of poor KPI performance and devise solutions to proactively tackle issues

Continuous Improvement & Standardization

• Collaborate with the planning Head of Department (HOD) to devise strategies that enhance work processes through improved tools, reports, and system upgrades
• Define and assess the business impact of proposed improvement initiatives
• Ensure the effective integration of new processes, tools, and reports within operational teams
• Actively contribute ideas and suggestions for enhanced work methods and planning procedures
• Work with the planning HOD to create an annual and quarterly operating plan with key focus areas aligned with the supply chain's mission and broader business strategy

Drive Improved Stakeholder Engagement

• Foster and maintain positive working relationships with all stakeholders
• Collaborate with relevant internal stakeholders to develop accurate and realistic sales plans that align with business, category, and promotional strategies
• Work alongside Commercial to comprehend departmental strategies for precise planning and execution
• Coordinate closely with the technical team to ensure accurate shelf life maintenance in SAP
• Communicate with SET regarding store-specific issues and accompany them during store visits
• Partner with New Product Development teams to ensure timely execution of new product launches
• Share promotional forecasts with vendors as outlined in the T-4 promotional planning process
• Team up with vendors and the commercial team to identify root causes of low strike rates and create proactive solutions to prevent such issues

Team Leadership and People Development

• Provide clear direction, guidance, and support to your teams in executing their responsibilities
• Identify training needs through observing planner performance or engaging with teams

If you thrive in a fast-paced environment and enjoy working alongside passionate, high-performing individuals, you will succeed in your career with us!

Discover Who We Are At Pick n Pay, we are more than just a retailer; we are a community of dedicated professionals committed to delivering an exceptional shopping experience for our customers while fostering a vibrant, enriching work environment for our employees. Established in 1967, Pick n Pay is among the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built on our commitment to offering the highest quality and value to our customers.

Our Mission We serve with our hearts to create an excellent workplace, and with our minds, we strive to deliver an exceptional shopping experience.

Our Values Our values are deeply embedded in our culture and guide our actions:

• Passion for Our Customers: We prioritize our customers and advocate for their rights, as their satisfaction is our success.
• Respect and Care: We appreciate our team’s diversity and treat one another with kindness and understanding.
• Personal Growth and Opportunity: We empower our employees by providing opportunities for learning and advancement.
• Leadership and Innovation: We encourage our employees to be leaders in their roles and to think creatively.
• Honesty and Integrity: We conduct ourselves with transparency and trustworthiness in all interactions.
• Community Support: We believe in making a positive impact and contributing to our communities.
• Individual Responsibility: We take accountability for our actions and decisions.
• Accountability: We hold ourselves responsible for fulfilling our commitments to our customers, each other, and our business.

Why Pick n Pay? At Pick n Pay, our strength lies in our people. We aspire to be the employer of choice, attracting and retaining top talent in the industry. We cultivate a work environment that promotes growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, acknowledged, and rewarded. Experience the fulfillment of being part of Pick n Pay. Together, let’s shape the future of retail in Africa.

View Our Career Opportunities.