Manager Clothing Store

At Pick n Pay, it’s enjoyable to be part of a company where individuals genuinely BELIEVE in their work!

Role Summary
We are seeking skilled professionals who resonate with our values and wish to collaborate with a team of seasoned experts. There are exciting openings for motivated, focused, and dedicated candidates for the position of Clothing Assistant Manager. Applicants must exhibit professional values and attitudes, demonstrating the capability to blend insight and technical proficiency across all aspects of the value creation process.

Grade: 12 (NQF Level 4) or equivalent.

• Previous management experience is required.
• Proficient in computer usage, including MS Outlook, Excel, Word, MS Teams, and Zoom.
• Must be open to working irregular hours, including evenings and weekends, as well as conducting stock takes after hours.
• Willingness to transfer between stores as necessary.
• Capable and ready to perform physical hands-on tasks.

Competencies

• A genuine passion for the product.
• Strong interpersonal and communication abilities.
• Detail-oriented, conscientious, and precise.
• Effective staff management and development skills.
• A sense of urgency, enthusiasm, and high energy.
• Assertiveness.
• Customer-centric mindset.
• Ability to thrive under pressure.
• Self-motivated, confident, and proactive.
• A team player focused on results.

Customer Journey:

• Emphasize a customer-centric approach.
• Ensure stringent adherence to customer service standards.
• Address all customer service inquiries and promote products and services.
• Guarantee compliance with visual merchandising standards and the execution of all plans and promotions.

People Management: (Support Store Manager in various functions)

• Continuously manage all employee-related aspects.
• Address employee performance issues as necessary.
• Assist with store-level recruitment following company policies and procedures.
• Help identify training and development opportunities for staff.
• Contribute to performance management with an emphasis on talent management and succession planning.
• Capable of leading and managing a team effectively.
• Assist in identifying training initiatives and developing employees accordingly.

Daily Operations/Stock Management/Risk Management:

• Open and close the store following company security protocols.
• Carry out start and end-of-day reporting and procedures.
• Handle administrative tasks (staff scheduling and leave, invoices, pricing, costs, floats and banking, expense control, reconciliations, CDC, and head office instructions, etc.) in accordance with company standards and procedures.
• Ensure merchandise is unloaded, recorded, packed, displayed, and merchandised as per company policy.
• Monitor quality and manage the condition of merchandise, taking appropriate actions when necessary.
• Control shrinkage.
• Ensure compliance with OHS standards at all times.

Sales/Promotions:

• Drive sales to meet budgets and monitor sales performance, turnover, and participation.
• Implement promotional activities.
• Execute markdowns and RTCs.

Closing date: 11 February 2026

If you thrive in a dynamic environment and enjoy collaborating with enthusiastic over-achievers, you will find a rewarding career with us!

Discover who we are
At Pick n Pay, we are more than just a retailer; we are a collective of committed individuals focused on providing an exceptional shopping experience for our customers while fostering an engaging and lively work environment for our team. Established in 1967, Pick n Pay stands as one of the largest retail chains in South Africa, catering to millions of customers across the African continent. Our reputation is founded on our commitment to delivering the best in quality and value to our customers.

Our Mission
We serve with passion, creating a wonderful place to be, and with our intellect, we shape an excellent shopping experience.

Our Values
Our core values are deeply rooted in our culture and guide our actions:

• Passion for our Customers: We are dedicated to our customers and advocate for their rights. Their satisfaction is our success.
• Respect and Care: We value and respect each other, appreciating our team's diversity and treating one another with kindness.
• Personal Growth and Opportunity: We promote personal growth and opportunities, empowering our employees and offering avenues for learning and advancement.
• Leadership and Innovation: We cultivate leadership and vision, rewarding innovative thinking. We encourage our employees to take initiative in their roles.
• Honesty and Integrity: We uphold honesty and integrity, ensuring transparency and trust in every interaction.
• Community Support: We engage with and support our communities, making a positive impact and giving back.
• Individual Responsibility: We take accountability for our actions and decisions.
• Accountability: We hold ourselves accountable for fulfilling our commitments to customers, colleagues, and the business.

Why Pick n Pay?
At Pick n Pay, our greatest asset is our people. We aim to be the employer of choice, attracting and retaining top talent in the industry. We foster a work environment that encourages growth, celebrates achievements, and appreciates individual contributions. Here, your efforts will be meaningful, acknowledged, and rewarded. Experience the fulfillment of being part of Pick n Pay. Together, let's shape the future of retail in Africa. Explore our career opportunities.