Local Manager Bakery

It's enjoyable to be part of a company where individuals genuinely BELIEVE in their work! The Bakery Manager's primary objective is to enhance commercial success, ensure operational excellence, and uphold product quality in the bakery department. This position guarantees the consistent provision of top-notch bakery items, robust sales and profit performance, adherence to food safety regulations, and a pleasant customer experience while guiding and nurturing a competent bakery team.

Minimum Requirements:

• Grade 12 (essential)
• Preferably an NQF 3 Bakery qualification.
• 2-4 years of experience as a Baker, including at least 1-2 years in a supervisory or management position.
• Food safety and hygiene certification is highly beneficial.

Competencies:

• Leadership: Capability to inspire and manage a team, offering clear guidance and ensuring that staff are well-trained and effective.
• Time Management: Proficient in managing time effectively, prioritizing tasks to adhere to production timelines and meet customer needs.
• Customer Service: Excellent interpersonal skills with an emphasis on delivering outstanding service and efficiently resolving customer concerns.
• Financial Acumen: Experience in budgeting, cost management, and financial reporting. Familiarity with pricing strategies and profit management.
• Problem-Solving: Skillful in addressing production challenges, staff issues, and customer complaints promptly and effectively.

Key Responsibilities:

• Operational Management: Supervise the daily functions of the bakery, including production schedules, staffing, and workflow oversight. Ensure the bakery maintains cleanliness, organization, and complies with health and safety standards. Manage inventory, order ingredients and supplies; monitor stock levels to prevent shortages or excess.

• Analyze sales data to adjust production levels, track fast-selling items, and identify implications for margin and sales growth opportunities. Oversee the execution of all promotional activities to ensure alignment with the promotional calendar.

• Product Quality Control: Ensure high standards of bakery product quality, maintaining consistency in taste per recipe specifications, presentation, and freshness. Adhere to quality control processes and assess finished products before sales; resolve any production-related issues.

• Staff Management: Cultivate a positive workplace, encourage teamwork, and provide ongoing training to enhance staff performance. Address any procedural, policy, and legislative non-compliance among staff. Schedule shifts based on departmental highs and lows, delegate tasks, and ensure adequate coverage during peak hours.

• Customer Service: Guarantee that the department provides exceptional customer service and address any customer complaints or feedback.

• Financial Management: Oversee the bakery’s budget, monitor expenses, and manage costs to ensure profitability. Track financial performance and report on key metrics such as sales, profit margins, and waste management. Identify opportunities to boost turnover and overcome barriers to budget achievement.

• Compliance and Health Standards: Ensure adherence to food safety, hygiene, and health regulations. Maintain bakery equipment in proper working order by following scheduled repairs and making necessary replacements. Implement daily checklists to enforce food safety and uphold health and safety standards.

Closing Date: 27 March 2026
If you thrive in a dynamic environment and enjoy working with motivated, enthusiastic over-achievers, you'll find a rewarding career with us!

Discover who we are
At Pick n Pay, we are more than just a retailer; we are a group of committed individuals dedicated to delivering an outstanding shopping experience for our customers and a vibrant, enriching work atmosphere for our employees. Established in 1967, Pick n Pay stands as one of the largest retail chains in South Africa, catering to millions of customers across the African continent. Our reputation rests on our dedication to providing the best in quality and value.

Our Mission
We serve with our hearts, creating a great place to be, and with our minds, we craft an excellent shopping experience.

Our Values
Our values are deeply ingrained in our culture and guide our actions:

• Passion for our Customers: We are dedicated to our customers and advocate for their rights. Their satisfaction is our success.
• Respect and Care: We value and respect one another. We appreciate our team's diversity and treat each other with compassion and understanding.
• Personal Growth and Opportunity: We promote personal growth and development. We believe in empowering our employees and offering opportunities for learning and advancement.
• Leadership and Innovation: We encourage leadership and visionary thinking, rewarding innovation. We inspire our employees to take initiative in their roles and think creatively.
• Honesty and Integrity: We uphold honesty and integrity in all our interactions, operating with transparency and trustworthiness.
• Community Support: We engage with and support our communities, believing in making a positive impact and giving back.
• Individual Responsibility: We take personal accountability for our actions and decisions.
• Accountability: We hold ourselves accountable for fulfilling our commitments to our customers, colleagues, and business.

Why Pick n Pay?
At Pick n Pay, our strength lies in our people. We aim to be the employer of choice, attracting and retaining the finest talent in the industry. We foster a work environment that encourages growth, celebrates achievements, and values individual contributions. Here, your efforts will be meaningful, acknowledged, and rewarded. Experience the joy of being part of Pick n Pay. Together, let's shape the future of retail in Africa.

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