DevOps Engineer

Role Purpose

The DevOps Engineer I is responsible for supporting the DevOps Practice Manager within the DevSecOps Discipline by implementing DevOps best practices, providing training and coaching, executing pipeline implementations, creating roadmaps, and facilitating the deployment of DevOps standards and toolchains utilized by IT development and operations teams. This role entails the development and maintenance of continuous integration, deployment, and release patterns through scripting languages to produce templates for the team applicable to various deployment types and technologies.

Role Description

• Establish and ensure that best practices and technological standards and guidelines are defined, agreed upon, and accessible to all teams.

• Collaborate with the security team to incorporate all dimensions of security into DevOps pipelines, tools, and solutions, automating security-related tasks.

• Execute and uphold cybersecurity protocols while consistently evaluating risks across the various DevOps processes within Shoprite.

• Occasionally assist IT Operation DevOps Engineers with incident management and root cause analysis related to DevOps implementations.

• Apply the established development, testing, release, update, and support processes for DevSecOps operations.

• Support IT teams throughout the implementation processes.

• Aid in the automation of infrastructure provisioning by utilizing various scripting languages.

• Evaluate automation processes, tools, and best practices to assist QA Engineers and implementation teams with test automation scripts, including integration with test automation tools.

• Provide occasional support to IT Operation DevOps Engineers with incident management and root cause analysis concerning DevOps implementations.

• Lead workshops aimed at identifying DevOps capabilities and deficiencies within development and operations environments, proposing a DevOps maturity roadmap for each team/technology.

• Collaborate with DevOps Engineers in IT Operations to deliver coaching, mentoring, training, and support regarding pipeline automation, configuration management, and the provisioning of Infrastructure as a Service.

• Assist the DevOps Practice Manager in updating and maintaining existing DevSecOps training materials, the DevOps SharePoint site, and the creation of new DevOps training content and documentation.

Qualifications and Experience

• Degree or Diploma in IT, Software Development, Information Systems, Computer Science, or a related field - (essential).

• Cloud or DevOps certification from Microsoft or Amazon Web Services - (desired).

• A minimum of 2 years of relevant experience in DevOps Engineering - (essential).

• Proven experience in mentoring and coaching a team of emerging senior software DevOps Engineers - (essential).

• Proficiency in a range of SDLC tools, particularly the Atlassian Stack (Jira, Bitbucket) - (essential).

• Strong knowledge and experience in both architecture and implementation-level software design - (essential).

• Experience in a retail context - (desired).

Key Competencies and Work Ethic

• Collaborative partner – Fosters strong relationships with stakeholders by working cooperatively across teams and projects. Open, honest, and direct, comfortable with giving and receiving constructive feedback. Capable of independent and collaborative thinking and action.

• Strong technical orientation with the capacity to translate functional requirements into technical specifications. Demonstrates curiosity and adaptability, quickly applying new insights and knowledge.

• Analytical and detail-oriented - Quickly comprehends new concepts and information, explores various options, and synthesizes multiple data sources to inform decision-making and identify effective solutions.

• Innovative and solution-oriented – Receptive to new ideas and proactively contributes suggestions and solutions that facilitate workflow and meet deadlines.

• Results-driven – Effectively executes priority tasks and objectives, setting ambitious goals for oneself while maintaining focus and working diligently to meet and exceed quality expectations.

• Planning and organizing – Capable of promptly and effectively prioritizing and managing multiple competing demands in a dynamic environment. Recognizes urgent and essential tasks to ensure timely delivery.

• Communication skills – Possesses strong verbal and written communication abilities. Capable of simplifying technical concepts and clearly conveying messages and ideas across various organizational levels.

• Ability to perform under pressure and tight deadlines, managing multiple demands while organizing, prioritizing, and adjusting workload in a fast-paced environment.

• Digital-centric and savvy - Enthusiastic about the potential of digital technologies and their value to the business. A self-starter able to quickly familiarize themselves with applications, technologies, and processes.

• Business acumen - Comprehends business operations and the challenges and risks that influence technological success and affect commercial viability.

• Team Collaboration Skills: Cultivates a safe team environment that encourages acceptance of failure; has a strong understanding of when and how to engage different parties; actively promotes adherence to company values.