Compliance Officer

It’s enjoyable to be part of an organization where employees genuinely BELIEVE in their mission! The Compliance Officer is responsible for ensuring compliance with all operational and regulatory policies within the Pick n Pay Clothing Division, fostering a culture of integrity and accountability through compliance oversight and training initiatives. This position acts as the primary resource for regulatory interpretation and the implementation of compliance measures throughout the retail network.

Qualifications & Experience:

• National Diploma or Bachelor’s Degree in Risk Management, Auditing, or Law (preferred).
• At least 3 years of experience in compliance, auditing, or operational control (experience in retail is advantageous).
• Proficient understanding of South African compliance legislation (BCEA, LRA, OHS, Consumer Protection Act).
• Strong analytical and reporting capabilities.
• Experience with digital compliance tracking tools or auditing systems is advantageous.
• Certification with the Compliance Institute (or progress towards it) is preferred but not mandatory.

Competencies:

• Strategic Leadership
• Risk Governance
• Policy Enforcement
• Stakeholder Management
• Business Continuity

Policy Development & Management:

• Design, maintain, and update compliance policies and procedures in line with legislative requirements.
• Ensure all documentation adheres to South African regulatory standards (POPIA, CPA, FICA).
• Oversee the rollout and implementation of policies across all PnP Clothing store locations.

Compliance Monitoring:

• Manage the CSA (Compliance Self-Audit) framework and oversight processes.
• Identify, analyze, and escalate trends of non-compliance across store operations.
• Conduct focused compliance reviews based on risk assessment findings.

Training & Awareness:

• Create and deliver comprehensive compliance training for store and regional managers.
• Develop engaging training materials that enhance understanding of ethical conduct.
• Assess training effectiveness and revise content as necessary in response to regulatory updates.

Investigations & Reporting:

• Lead internal investigations regarding policy violations, employing a documented methodology.
• Produce detailed reports that summarize trends and outcomes from compliance audits.
• Maintain investigation records in accordance with POPIA requirements.

Regulatory Intelligence:

• Keep abreast of legislative updates that impact retail operations and the supply chain.
• Advise leadership on necessary policy and process modifications.
• Represent the division in compliance discussions with regulatory authorities.

Closing date - 06 February 2026

If you appreciate dynamic growth and collaborating with enthusiastic, high-achieving individuals, you’ll find a rewarding career with us!

Discover who we are: At Pick n Pay, we are more than just a retailer; we are a team of committed individuals focused on delivering an outstanding shopping experience for our customers and fostering a vibrant, enriching workplace for our employees. Established in 1967, Pick n Pay is among the largest retail chains in South Africa, catering to millions of customers across the African continent. Our reputation is founded on our dedication to providing customers with the utmost quality and value.

Our Mission: We serve with our hearts, creating a fantastic environment for our team and, with our minds, we ensure an exceptional shopping experience.

Our Values: Our values are woven into our culture and guide our actions:

• Passion for our Customers: We are dedicated to our customers and advocate for their rights. Their satisfaction is our success.
• Respect and Care: We value and respect one another, appreciating the diversity within our team and treating each other with kindness and understanding.
• Personal Growth and Opportunity: We promote personal development and opportunities, empowering our employees with learning and advancement prospects.
• Leadership and Innovation: We encourage leadership and vision while rewarding innovative approaches. We inspire our employees to take on leadership roles and think creatively.
• Honesty and Integrity: We uphold honesty and integrity, maintaining transparency and trust in all our interactions.
• Community Support: We are committed to supporting and engaging with our communities, making a positive impact and giving back.
• Individual Responsibility: We take personal accountability for our actions and decisions.
• Accountability: We hold ourselves accountable for fulfilling our commitments to our customers, colleagues, and the business.

Why Pick n Pay? At Pick n Pay, our greatest asset is our people. We aim to be the employer of choice, attracting and retaining top talent in the industry. We cultivate a work environment that encourages growth, celebrates achievements, and values individual contributions. Here, your efforts will have significance, be recognized, and rewarded. Experience the fulfillment of being a part of Pick n Pay. Together, let’s shape the future of retail in Africa.

View our career opportunities.