Job Description
It’s enjoyable to be part of a company where individuals genuinely BELIEVE in their mission! We are seeking a meticulous and proactive Import & Order Management Coordinator to become a member of our team. The ideal candidate will take charge of overseeing purchase orders, coordinating imports, managing customs documentation, handling freight administration, and providing related operational support.
Minimum Requirements
- Matric
- 1-2 years of experience in imports/exports
- Preferable: exposure to warehousing/logistics environment
- Knowledge of SAP
Competencies
- Ability to work efficiently both independently and collaboratively within a team
- Strong organizational abilities with a keen eye for detail
- Capacity to handle multiple priorities and perform effectively under pressure
- Excellent communication, follow-up, and proactive problem-solving capabilities
Key Responsibilities
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Order Management – Commercial Divisions
- Coordinate with freight forwarders and vendors by managing orders, bookings, and commercial documentation
- Monitor cargo readiness and shipment timelines, updating merchandise reports as necessary
- Create, maintain, and update order files and merchandise reports, including weekly reporting and status movements
- Timely respond to and resolve inquiries from buyers, forwarders, and suppliers, ensuring a seamless end-to-end shipment process
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Bills of Entries
- Complete and manage customs documentation according to prioritization and regulatory standards
- Monitor, print, and verify customs requirements prior to the vessel's arrival
- Review and confirm draft customs requirements against shipment documentation
-
Freight
- Liaise with forwarders and shipping lines to manage freight forecasts, rate comparisons, and allocations
- Promptly resolve freight-related inquiries and issues to ensure smooth shipment operations
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Administration
- Maintain accurate, complete, and audit-ready shipment files in compliance with audit requirements
- Identify and implement process improvements to enhance efficiency and minimize waste
- Respond to correspondence within established timelines and assist with additional shipping and logistics functions as needed
Closing date: 24 March 2026
If you thrive in a dynamic environment and enjoy collaborating with cheerful, high-achieving individuals, you will find your career fulfilling with us!
Discover who we are At Pick n Pay, we are more than just a retail establishment; we are a collective of committed individuals dedicated to delivering an outstanding shopping experience for our customers while fostering a vibrant and enriching work environment for our employees. Established in 1967, Pick n Pay ranks among the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is founded on our pledge to provide customers with the best quality and value.
Our Mission We serve with our hearts, creating a wonderful place to be, and with our minds, we establish an excellent shopping experience.
Our Values Our values are ingrained in our culture and guide our actions:
- Passion for our Customers: We are dedicated to our customers and advocate for their rights. Their satisfaction is our success.
- Respect and Care: We care for and respect one another. We cherish our team’s diversity and treat each other with kindness and understanding.
- Personal Growth and Opportunity: We promote personal growth and opportunities, believing in empowering our employees through learning and advancement.
- Leadership and Innovation: We cultivate leadership and vision and reward innovative thinking. We encourage our employees to be leaders in their positions and think creatively.
- Honesty and Integrity: We adhere to honesty and integrity, operating with transparency and trustworthiness in all our dealings.
- Community Support: We engage with and support our communities, believing in making a positive impact and giving back.
- Individual Responsibility: We take individual responsibility for our actions and decisions.
- Accountability: We are all accountable for fulfilling our commitments to our customers, colleagues, and business.
Why Pick n Pay? At Pick n Pay, our greatest asset is our people. We aim to be the employer of choice, attracting and retaining top talent in the industry. We cultivate a work atmosphere that nurtures growth, celebrates achievements, and values individual contributions. Here, your work will have significance, be recognized, and be rewarded. Experience the fulfillment of being part of Pick n Pay. Together, let’s shape the future of retail in Africa. Explore our career opportunities.
Required Qualifications
Matric