Business Manager Commercial Banking

Business Manager Commercial Banking
Requisition Number: 139854
Specialist Talent - Veronica Manyike
Job Family: Sales and Service

Career Stream: Relationship Management

Leadership Pipeline: Manage Self: Professional (MSP)

FAIS Affected: Yes

Job Purpose
To enhance revenue for the commercial bank by managing and cross-selling to the existing portfolio, as well as acquiring new high-revenue commercial customers who are new to the bank, thereby generating and augmenting revenue to maximize economic profit and align with the bank's strategic goals, ultimately creating value for shareholders.

Job Responsibilities

• Acquire new commercial clients with an annual turnover ranging from R30m to R1b through prospecting and networking to fulfill market share growth objectives.
• Act as a trusted advisor to commercial clients in specialized sectors (e.g., Agri, Franchise, Fintech, Manufacturing) by engaging in continuous professional development, gaining exposure, experience, and enhancing personal skills.
• Stay informed about the latest economic trends and developments (e.g., green energy and sustainable agriculture) and apply this knowledge to add value in client interactions and identify opportunities that benefit Nedbank.
• Identify and generate revenue through proactive cross-selling strategies by leveraging specialized industry and banking expertise, nurturing key internal stakeholder relationships, and executing opportunities.
• Conduct comprehensive financial needs analyses to uncover cross-selling and upselling opportunities that align with business objectives.
• Hold regular portfolio reviews with clients to pinpoint and unlock value-added opportunities that support client retention.
• Engage proactively with clients by enhancing value through tailored financial solutions.
• Develop and implement a client engagement plan to ensure frequent interactions with all clients, in line with Nedbank's growth objectives.
• Foster trusting relationships through regular engagement with key decision-makers within the businesses included in the assigned portfolio.
• Build client trust by serving as a reliable financial partner, providing advice, and delivering honest, consistent feedback regarding financial inquiries.
• Serve as a key interface for clients with the bank by maintaining a solid understanding of the bank's products, services, and solutions, and coordinating with relevant stakeholders.
• Relay visitation feedback to internal stakeholders after client interactions to address actionable items and/or implement corrective measures as necessary.
• Propose tailored solutions to meet client needs by thoroughly understanding the client's business and operational environment, and consulting with relevant stakeholders.
• Manage all business risks and ensure adherence to compliance by following regulatory requirements and the bank's internal policies and procedures, identifying risks and instances of non-compliance, and taking corrective action as needed.
• Collaborate with the credit manager to oversee the credit risk of the portfolio, minimizing potential impairment risk.
• Prepare and present comprehensive and intricate credit applications involving multiple entities and shareholders, incorporating specialized industry knowledge and core banking principles, including the rationale for asset pricing.
• Utilize subject matter expertise to assist in the digitization of clients in alignment with the dynamics of the 4th Industrial Revolution.
• Promote client awareness and solutions for sustainable development goals in accordance with Nedbank's purpose.

Essential Qualifications - NQF Level
Advanced Diplomas/National 1st Degrees

Preferred Qualification

• A BCom or a qualification related to finance or business is required.
• A valid unendorsed driver's license and reliable personal transportation are essential.

Minimum Experience Level

• 4-5 years of experience in Relationship Management within Commercial Banking.
• Experience in client acquisition within Commercial Banking.
• Sales and deal origination experience related to a Corporate Client Portfolio in the banking/financial sector.

Technical / Professional Knowledge

• Communication Strategies
• Negotiation skills
• Governance, Risk, and Controls
• Relevant regulatory knowledge
• Data Analysis and Interpretation
• Relevant software and systems knowledge

Behavioural Competencies

• Account Planning
• Targeting Sales Opportunities
• Driving Successful Customer Engagements
• Sales Negotiation
• Business Acumen
• Building Trusting Relationships

Please contact the Nedbank Recruiting Team at +27 860 555 566.