Business Analyst Specialist

Job Classification
Business Analyst Specialist (144603)
TA: Luthando Bower
Closing Date: 26 March 2026

Job Family
Project, Process, and Product

Career Stream
Process

Leadership Pipeline
Manage Self: Expert

Job Purpose
To facilitate transformation by outlining the needs and justifications for change, analyzing the current state, defining the desired future state, and identifying the necessary actions to transition from the present to the future state. This is achieved by employing the principles of business analysis, in accordance with the requirements classification schema, from a variety of multi-functional perspectives with an agile approach. Tackle intricate challenges or opportunities, discover ways to deliver business value for any change initiative, mentor others to enhance business outcomes, and be recognized for expertise and guidance in resolving business issues. Provide insights into situations that may extend beyond your sphere of influence. Collaborate with Product Designers (CX/UX), Business Architects, Testers (QA), Business Data Managers (BDM), and other essential roles within the requirements value chain. Implement the principles of Product Ownership Analysis and the strategy-to-execution framework. Oversee other Business Analysts in delivering enterprise-wide solutions when required by projects and/or serve as the business subject matter expert.

Job Responsibilities

• Lead and guide others in iterative and adaptive planning and monitoring efforts to estimate, organize, and coordinate BA activities on large and complex enterprise initiatives.
• Direct and assist others in elicitation and collaboration tasks to gather information from stakeholders and validate the results.
• Oversee and mentor others in requirements analysis and design definition to structure, organize, specify, and model requirements and designs, validate and verify information, identify solution options that align with business needs, and assess potential value realizable from each solution option.
• Manage and guide others in Requirements Life Cycle Management tasks to oversee and maintain requirements and design information from inception through to retirement.
• Direct and assist others in strategic analysis to define the future and transition states needed to meet business needs.
• Lead and mentor others in Solution Evaluation to evaluate the performance and value provided by a solution, and to eliminate barriers or constraints that hinder the complete realization of value.
• Execute and guide others according to IIBA best practices, agile product delivery, and lean principles in line with Nedbank's delivery approach as per BA methodologies.
• Identify and deliver requirements based on changes across all seven product dimensions and categories.
• Comprehend and co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs, and metrics.
• Understand all components of the portfolio, solution, program, and team backlog.
• Investigate and articulate the opportunity or problem to be addressed and identify stakeholder wants and needs to achieve this, participating in defining the proposed solution.
• Utilize visual diagrams and collaborative activities to model scope, interfaces, story context, data flows, processes, and enterprise-wide dependencies.
• Document epics/features/themes to analyze user stories, identifying gaps, missing stories, acceptance criteria, scenario development, and all requirement categories.
• Take ownership of the decomposition of portfolio epics, features, elicitation, analysis, story writing, and acceptance criteria writing throughout the requirements value chain, ensuring the reuse of requirements.
• Collaborate and co-create process and capability alignment by partnering with the Product Engineer and Architect.
• Facilitate resolutions for impediments and spikes, and enabler epics/stories, synthesizing data to articulate requirements.
• Drive collaboration with development/QA teams to identify test cases/scenarios, conduct User Acceptance Testing (UAT), train the trainer/user, support change management, and assist the product manager with commercialization efforts.
• Lead all aspects of Backlog Refinement and increment planning, advocating for DevOps and built-in quality principles while limiting work in progress (WIP).
• Analyze and document data requirements, modeling data flows/Entity-Relationship Diagrams (ERDs) across all seven product dimensions at the portfolio level in collaboration with BDMs.
• Cultivate stakeholder relationships and engagement for backlog discovery and delivery, dependencies, and enterprise-level execution up to the executive level.
• Conduct system demonstrations and contribute to Inspect & Adapt sessions, implementing feedback and driving continuous improvement.
• Actively participate and lead portfolio/squad ceremonies in coordination with Scrum Masters (SMs), Agile Coaches (ACs), Product Owners (POs), and Epic/BITE Owners.
• Champion minimum viable thinking by defining, prioritizing, estimating, and planning small increments to fulfill increment plans.
• Promote early remediation by minimizing waste and rework, identifying risks, issues, and dependencies within scope and across projects.

Essential Qualifications - NQF Level
Professional Qualifications/Honours Degree

Preferred Qualification
IT qualification

Preferred Certifications
Certificate in Business Analysis endorsed by IIBA, SAFe, and Agile Certification

Minimum Experience Level
7 - 10 years
Managerial: 1 - 2 years
BA experience, managing multiple IT projects, exposure to complex enterprise-wide programs, business and industry experience, and a Lead BA role

Technical / Professional Knowledge

• Research methodology
• Data and Business analysis
• Strategy planning and execution
• BA Body of Knowledge
• Agile Concepts
• Process Engineering Skills
• Business Analysis Discipline, Techniques, and Practices
• Global business analysis Trends
• Information Technology concepts

Behavioural Competencies

• Decision Making
• Technical/Professional Knowledge and Skills
• Driving Innovation
• Digital Acumen
• Coaching
• Building Networks

For inquiries, please contact the Nedbank Recruiting Team at +27 860 555 566.