Job Description
It's enjoyable to be part of a company where individuals genuinely BELIEVE in their work! At Pick n Pay, we are seeking skilled and talented individuals who align with our values and wish to become part of a team of seasoned professionals. We have thrilling openings for motivated, focused, and committed candidates looking to apply for the position of Clothing Assistant Manager. Applicants must exhibit professional values and attitudes, alongside the ability to combine business insight and technical proficiency across all segments of the value creation process. Previous experience in a managerial role (or relevant relief experience) is required. A minimum qualification of Grade 12 (NQF Level 4) or its equivalent is necessary. Proficiency in computer applications such as MS Outlook, Excel, and Word is essential, as well as familiarity with MS Teams/Zoom. Candidates must be prepared to work irregular hours, including evenings and weekends, as well as participate in after-hours stock takes. Willingness to transfer between stores as needed is also required, along with the capability to engage in hands-on physical tasks. An assessment must be completed.
Competencies:
- A genuine enthusiasm for the product
- Strong interpersonal and communication abilities
- Detail-oriented, conscientious, and precise
- Effective staff management and development skills
- A sense of urgency, enthusiasm, and high energy
- Assertiveness
- Customer-focused mentality
- Ability to perform under pressure
- Motivation, self-assurance, and initiative
- A collaborative team player driven by results
Customer Journey:
- Maintain a customer-centric approach
- Rigorously uphold customer service standards
- Address all customer service inquiries and promote products and services
- Ensure adherence to visual merchandising standards and execution of all plans and promotions
People Management: (Assist Store Manager with duties)
- Continuously manage all personnel-related aspects for staff
- Address employee shortcomings as necessary
- Support recruitment at the store level following company policies and procedures
- Assist in identifying training and development opportunities for staff
- Aid in performance management, focusing on talent management and succession planning
- Lead and manage a team of employees effectively
- Help identify training initiatives and develop staff accordingly
Daily Operations/Stock Management/Risk Management:
- Open and close the store in line with company security protocols
- Conduct start and end-of-day reporting and procedures
- Carry out administrative tasks (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC, and head office instructions, etc.) per company standards and procedures
- Ensure that merchandise is offloaded, recorded, packed, merchandised, and displayed according to company policy
- Monitor product quality and manage any merchandise spoilage, taking appropriate actions
- Control shrinkage
- Ensure compliance with OHS standards at all times
Sales/Promotions:
- Drive sales to meet budget targets and monitor sales, turnover, and participation
- Execute promotions
- Implement markdowns and RTCs
Closing date: 08 February 2026
If you thrive in an environment of rapid growth and enjoy collaborating with enthusiastic, high-achieving individuals, you will find a rewarding career with us!
Discover who we are: At Pick n Pay, we are more than a retailer; we are a collective of dedicated individuals committed to providing an outstanding shopping experience for our customers and a vibrant, enriching work environment for our employees. Established in 1967, Pick n Pay is among the largest retail chains in South Africa, serving millions of customers throughout the African continent. Our reputation is founded on our dedication to delivering the finest quality and value to our customers.
Our Mission: We serve with passion, creating a wonderful place to be, and with our intellect, we establish an excellent shopping environment.
Our Values: Our values are deeply ingrained in our culture and guide our actions:
- Passion for our Customers: We prioritize our customers and advocate for their rights; their satisfaction is our success.
- Respect and Care: We honor and care for one another, valuing our team's diversity and treating each other with kindness and empathy.
- Personal Growth and Opportunity: We encourage personal growth and opportunities, empowering our employees with chances for learning and advancement.
- Leadership and Innovation: We cultivate leadership and vision while rewarding innovation, encouraging employees to lead in their roles and think creatively.
- Honesty and Integrity: We operate with transparency and trustworthiness in all our interactions.
- Community Support: We actively support our communities, believing in making a positive impact and giving back.
- Individual Responsibility: We take responsibility for our actions and decisions.
- Accountability: We hold ourselves accountable for fulfilling our commitments to our customers, colleagues, and our business.
Why Choose Pick n Pay? At Pick n Pay, our greatest asset is our people. We aim to be the employer of choice, attracting and retaining top talent in the industry. We foster a workplace that promotes growth, celebrates achievements, and recognizes individual contributions. Here, your work will be meaningful, acknowledged, and rewarded. Experience the joy of being part of Pick n Pay. Together, let's shape the future of retail in Africa. Explore our career opportunities.
Required Qualifications
Matric