Job Description
It's enjoyable to be part of a company where individuals genuinely BELIEVE in their mission! As the Area Manager, you will guide and motivate a team of store managers across various locations, ensuring optimal operation at each store. You will play a crucial role in enhancing store performance by upholding high standards, managing essential HR functions, and spearheading effective promotional campaigns. Your knowledge in finance and administration will ensure smooth operations, while your commitment to store upkeep guarantees an exceptional customer experience. You will assess and improve store and department performance in alignment with company objectives to enhance sales, service quality, and operational efficiency. This is an exciting chance to make a substantial impact in your region and contribute to the evolution of our stores.
Minimum Requirements
- Grade 12 (matric)/N3 equivalent/Clothing degree
- 5 - 8 years of experience as an Area Manager, preferably in the Clothing retail sector
- Understanding of merchandising principles and fashion
- Strong leadership and team-building capabilities
- Proficient in computer use
- Knowledge of SAP is a plus – ability to run, analyze, and interpret reports
Competencies
- Customer-focused
- Strategic, innovative, and independent problem-solving approach
- Strong retail business insight and trader mindset
- Effective negotiation skills
- Decision-making abilities
- Numerical, analytical, and interpretative skills
- Computer proficiency
- Assertive with effective communication skills
- High attention to detail
- Alignment with Pick N Pay values
- Networking and relationship-building abilities
- Self-motivated with a focus on personal development
- Strong leadership and team-building abilities
Responsibilities
- Lead and support a team of managers and crew in the flagship store.
- Implement strategies to drive business performance in order to meet targets.
- Ensure operational efficiency and compliance with company policies.
- Analyze performance metrics and develop actionable improvement plans.
- Recruit and manage staff.
- Oversee stocktake planning and processes.
- Handle disciplinary actions and employee relations cases.
- Ensure administrative, trade, and personnel checks meet business standards.
- Cultivate a positive and productive work atmosphere.
- Ensure visual merchandising standards are maintained in the store.
- Monitor staff appearance and backup areas.
- Track new line availability and merchandise according to dispatch guidelines.
- Oversee total range displays and monitor store/department cleanliness.
- Ensure adherence to customer service standards.
- Identify staff training needs and provide coaching to the crew.
- Communicate expected standards and processes to managers/crew.
- Provide on-the-job knowledge, skills, and expertise to managers/crew/supervisors.
- Approve store Kronos schedules and monitor overtime costs.
- Ensure compliance with promotion and display standards.
- Maintain general maintenance standards and authorize necessary actions.
Closing Date: 02 February 2026
If you thrive in a dynamic environment and enjoy collaborating with enthusiastic, high-achieving individuals, you will find a rewarding career with us!
Discover Who We Are At Pick n Pay, we are more than a retail business; we are a dedicated team focused on delivering an outstanding shopping experience for our customers and fostering a vibrant, enriching work environment for our employees. Established in 1967, Pick n Pay is among the largest retail chains in South Africa, serving millions across the African continent. Our reputation is founded on our unwavering commitment to providing the best in quality and value to our customers.
Our Mission We serve with passion, creating a fantastic workplace, and with our intellect, we deliver an exceptional shopping experience.
Our Values Our core values are ingrained in our culture and guide our actions:
- Passion for Our Customers: We are dedicated to our customers and advocate for their rights. Their satisfaction is our success.
- Respect and Care: We value and respect one another, embracing our team’s diversity and treating each other with kindness and understanding.
- Personal Growth and Opportunity: We encourage personal development and opportunities, empowering our employees through learning and advancement.
- Leadership and Innovation: We foster leadership, vision, and reward innovative thinking, encouraging employees to lead in their roles and think creatively.
- Honesty and Integrity: We operate with transparency and trustworthiness in all interactions.
- Community Support: We engage with and support our communities, aiming to make a positive impact.
- Individual Responsibility: We embrace personal accountability for our actions and decisions.
- Accountability: We hold ourselves responsible for fulfilling our commitments to our customers, each other, and our business.
Why Pick n Pay? At Pick n Pay, our strength is our people. We aim to be the employer of choice, attracting and retaining top talent in the industry. We cultivate a work environment that promotes growth, celebrates achievements, and values individual contributions. Here, your work will be significant, recognized, and rewarded. Experience the fulfillment of being a part of Pick n Pay. Let’s shape the future of retail in Africa together.
View our career opportunities.
Required Qualifications
Matric